PensByTheBox.com ships by courier within the continental USA and Canada. Our regular posted shipping rates will not apply for remote and rural areas. Extra shipping charges are applicable to deliveries to be made in remote and rural areas. Due to the limited functionality of our web site customers will get quoted shipping rates for these orders destined for remote rural areas on a per order basis.
We use a flat rate fee combined with a weight and location formula for parcels less than 69.99 lbs. Anything heavier than 70lbs or considered oversized or fragile can not ship via courier and will be considered Furniture and ship via a transport trucking service. Trucking rates for furniture orderes are available on a per order basis for shipping orders weighing more than 70 lbs.
Shipping charges are non refundable in any situation and returned orders for non-deliverable orders or non pickup from courier depots are eligible to restocking charges of up to 50% and shipping charges are non refundable.